Frequently Asked Questions

Typically up to 50 miles as the crow flies, and we’ll go farther for special occasions.

It depends on when you call, but most of the time we can deliver the same day or the next day.

Yes. Our truck-mounted forklift makes unloading easier.

We have a $5 Community Support charge that goes to a local charity each month, plus a temporary $5 fuel charge until fuel prices come down.

Teak is nearly impossible to get right now because of a moratorium on it.

Yes. We carry green A’s, B’s, and AB mix (sidewall select), as well as painted/dipped shingles.

Dipped shingles are factory-treated with stain or primer, so they hold their color longer and save you a coat of finish. Natural shingles weather to a silver-gray over time.

We stock a handful of Windsor moldings. We don’t stock their trim board, but we can get it three days a week. We also have less expensive alternatives in stock.

Paint-grade trim is usually finger-jointed or primed material that’s straight, stable, and meant to be painted. Stain-grade trim is solid, clear wood chosen for its grain, because the wood itself will show.

Yes. Use a 100% acrylic latex paint, and stick with light to medium colors. Dark colors absorb heat and can cause PVC to expand. Check the manufacturer’s paint guidelines before choosing a color.

PVC won’t rot, holds up in wet areas, and doesn’t need paint, but it expands and contracts with temperature and needs to be installed with that in mind. Wood costs less, takes paint or stain, and has a traditional look, but needs regular maintenance.

Yes. We can order composite, PVC, and wood columns.

Some are, and some are decorative wraps that cover a structural post. If the column will be holding up a roof or beam, it needs to be rated for that load. Bring us the height and what it’s supporting, and we’ll point you to the right one.

We sell a few different brands. We also offer custom kitchens. Give us a call to find the one that suits you.

Anywhere from 1 day to 4 months, depending on the product.

Sizes, lengths, quantities, and the wood species or material you want. For a molding or baluster match, bring a sample piece or a clear photo with measurements.

A board foot measures volume. It’s used for rough hardwoods, which come in random lengths and widths and can’t easily be sold by the linear foot. A linear foot is simply each 1′ length of material, whether it’s a 2×12 or a 1×6.

Trees grow in all shapes and sizes, and knots, branch locations, and other factors make lumber lengths vary. Finger-jointed material is the exception: because it’s manufactured, it comes in 16′ lengths.

Millwork is any wood product made at a mill, like moldings, trim, door and window casings, baseboards, stair parts, and paneling. Custom millwork is made to a specific profile or size for one job.

Crown molding runs where the wall meets the ceiling. Base molding (baseboard) runs along the bottom of the wall at the floor. Shoe molding is a small, rounded strip that sits in front of the baseboard to cover the gap at the floor.

It’s about the tree, not how hard the wood is. Hardwoods come from leafy trees like oak, maple, cherry, and mahogany. Softwoods come from evergreens like pine, fir, spruce, and cedar.

Surfaced four sides. The board has been planed smooth on all four sides and is ready to use. Rough lumber hasn’t been planed yet.

Wood swells and shrinks with humidity. Letting it sit in the room for a few days before installing helps prevent gaps and cracks later.